Our administration service

These include:

  • day-to-day pension scheme administration
  • pension scheme accounting and cash management
  • pensioner payroll services
  • scheme secretarial services
  • data audit
  • specialist training for in-house pension scheme administrators
  • member helplines
  • online services
 

 Overview

 

We view pensions administration as a people process which is supported by technology and we have created a culture in which our staff can develop and thrive. Members expect things to be “right first time” as part of a high quality service. Our core proposition is to provide the highest quality and most accurate service possible. We do this by ensuring that our administration teams are highly trained and follow well documented procedures, and that they demonstrate the core values of our quality driven culture at all times. We follow a “right first time” approach to our administration in all that we do.
 
Pension administration systems are a critical ingredient in the ability to provide a quality service. Our administrators are supported by industry leading technology including our administration platform, PenScope, which was developed by us in house and is now owned and maintained by the pensions software and database company, ITM. We have created a high level of systems integration and automation centred around PenScope and our Electronic Document Management and Workflow system, based on market leading IBM FileNet software. Extending from the core system are a number of interfaces to third party software solutions such as the Altus Instruction Gateway and CashFac Virtual Banking Technology. 

 

 

 Insights & views

 
    Pension protection levies from 2015/16 – update
    22 October 2014
    On 6 October 2014, the PPF issued a response to its May consultation as well as a draft determination setting out how it proposes levies will be calculated from 2015/16 onwards. The PPF also proposes a total levy estimate for 2015/16 of £635m and a levy scaling factor of 0.65.
     


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    Corporate Bulletin Quarter 3 2014
    10 October 2014
    Welcome to this new edition of our quarterly bulletin aimed at defined benefit (DB) sponsors.We provide an overview of market conditions and the range of accounting assumptions sponsors may wish to use for their interim or annual disclosures at 30 September 2014 alongside market news regarding pension buy-outs and de-risking, and an update on PPF issues.
     


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    Auto-enrolment: two years on
    1 October 2014
    October 2014 marks the second anniversary of the formal introduction of the new employer duties. In this note, we review developments over the last year and look forward to what we can expect in the future.

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    Corporate Bulletin Quarter 2 2014
    8 July 2014
    Welcome to this new edition of our quarterly bulletin aimed at defined benefit (DB) sponsors. We provide an overview of market conditions and the range of accounting assumptions sponsors may wish to use for their interim or annual disclosures at 30 June 2014 alongside market news regarding pension buy-outs and de-risking.
     


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    Corporate Bulletin: Quarter 1 2014
    3 April 2014
    Welcome to this new edition of our quarterly bulletin aimed at defined benefit (DB) sponsors. The recent budget has hit the headlines with some real implications for employers and their pension scheme members. We also talk about the financial conditions at 31 March 2014 and how these might impact pension disclosures at this quarter end alongside market news regarding pension buy-outs and de-risking.
     


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    Visit the Industry Insights page for news and views on the latest industry developments
 

 Online services

 
    MyPension.com
    MyPension.com is Punter Southall's website for providing clients and members access to their pension benefits online.
    Read more
    PS Planner
    An interactive web-based retirement planning assistant for members of defined contribution pension schemes.
    Read more
    Visit the Online services area to access our full range of online modelling tools and facilities
    Speak to us

    Speak direct to our specialists in this area
    Damian Magee
    Or call us on
    020 3327 5000